Independent software company
A customer's history is spread across six apps and one person's memory.
Ritava Labs is a software company in San Jose, California. We build Reva, a workspace for jewellery businesses where nothing about a customer depends on who remembers it.
Where customer context actually lives.
A customer is not a row in a contact list. It is every message, every call, and every internal decision that got you to today.
Conversations, calls, relationship history, and internal decisions belong to the same customer record.
Keep them together and anyone on the team can see what happened, check where it came from, and get on with the next thing.
We build one product and keep it sharp.
Customer context ends up scattered — chat threads, phone calls, a spreadsheet, someone's memory. We pull it into one place and keep every answer traceable back to where it came from.
Context first, automation second
Reva reads what already happened with a customer before it suggests anything about what comes next.
Every answer shows its source
Open any answer and you land on the message, call, or record it came from. No black boxes.
It fits how you already work
We shape the product around the way a business actually runs, not the other way round.
Reva
A customer workspace for jewellery businesses. Conversations, calls, relationship history, and internal notes live in one place — and every answer Reva gives points back to the message or record behind it.
- Every customer conversation in one workspace
- Calls and relationship history attached to the customer
- Team notes that stay with the thread they belong to
- Ask a question across your records and trace the answer back to its source
A reviewed call promised a delivery this week, and the matching ERP order is still in production, so that confirmation goes first.
Three customer relationships need attention this week.
Delivery confirmation is the most urgent theme. Reva cross-checked the WhatsApp summaries, reviewed calls, and approved ERP records for each customer.
Ritava Labs LLC
Ritava Labs LLC is a software company based in San Jose, California. We build and run Reva.
Contact
Product questions, partnerships, and company verification requests:
pratik@ritavalabs.com